What Is MachShip and How Does QFM Use It to Improve Your Freight Performance?

What Is MachShip?

MachShip is an Australian freight management technology platform designed to centralise quoting, booking, labelling and tracking across multiple carriers.

It replaces the need to log into individual carrier portals by bringing all freight activity into a single system.

At QFM, MachShip acts as the technology foundation behind our multi-carrier freight management service.

How QFM Provides MachShip to Customers

QFM provides MachShip as part of a managed freight solution. Customers do not need to purchase, configure or manage MachShip independently.

While MachShip is the software, QFM delivers the operational layer that makes it effective in real-world freight environments.

• QFM configures MachShip to match your freight profile
• We onboard and manage all carriers within the platform
• We train your team to book and track freight correctly
• We monitor daily scan activity and carrier performance
• We manage reweighs, reclassifications and delivery disputes
• We provide reporting and optimisation beyond base platform outputs

What Customers Can Do in MachShip Through QFM

MachShip simplifies everyday freight tasks by consolidating all carrier activity into one interface.

• Quote across multiple carriers instantly
• Create consignments and print labels
• Track freight in real time with scan visibility
• Retrieve PODs once deliveries are completed
• Book freight in bulk for high-volume despatch days
• Validate addresses to reduce failed deliveries
• Apply rules for automatic carrier selection

How MachShip Works When Managed by QFM

QFM combines MachShip automation with active freight management. This removes the burden of chasing carriers or resolving issues internally.

• You enter freight details once
• MachShip presents only carriers approved by QFM for your freight type
• Labels and consignment details are generated instantly
• Tracking updates automatically as freight moves
• QFM monitors scan events and intervenes when issues arise

Key MachShip Capabilities QFM Unlocks

MachShip includes powerful features that QFM actively configures and manages for customers.

• Multi-carrier rate comparison
• Despatch workflows for cartons, pallets and bulky freight
• Time-stamped tracking events
• Centralised POD storage
• Carrier and lane performance reporting
• DIM and weight accuracy alerts
• Ecommerce integration support

Tracking Freight Through QFM Using MachShip

All freight booked through QFM is tracked through MachShip or through QFM’s enhanced tracking page for selected carriers.

Customers receive consistent tracking visibility regardless of which carrier is used.

QFM actively monitors tracking from our side and escalates missing scans, delays or misroutes before they impact delivery.

How QFM Enhances the MachShip Experience

Businesses using MachShip on its own still need to manage carriers, resolve disputes and investigate delivery issues.

QFM removes this operational workload by combining MachShip with hands-on freight management.

• Immediate escalation of depot delays
• Management of reweigh and reclass disputes
• Verification of access and delivery requirements before despatch
• Carrier follow-up when freight stalls in transit
• Lost freight investigations handled end to end
• Carrier selection optimised using performance data, not just price

Who Benefits Most from MachShip Through QFM?

MachShip delivers the most value when combined with QFM’s operational support.

• Ecommerce businesses needing automated booking and tracking
• Manufacturers shipping pallet freight daily
• Wholesalers and distributors using multiple carriers
• Construction suppliers with complex access requirements
• Industrial businesses managing interstate freight

Why QFM Uses MachShip as Our Core Platform

MachShip provides the reliability, scalability and multi-carrier capability required to manage freight nationally.

Combined with QFM’s operational oversight, customers receive a complete freight management solution rather than standalone software.